Our products can be returned within 30 days of the original purchase of the product.
- A new product may be exchanged for another product or returned for a refund
- A 15% restocking fee may apply
- To be eligible for a return or refund, please make sure that:
-The product was purchased in the last 30 days
- The product is in its original packaging
- The receipt of the product is available
- Products that do not meet these criteria will not be considered for return.
- Shipping charges incurred in connection with the return of a product are non-refundable.
- Customer is responsible for cost charges of shipping and for the risk of loss or damage to the product during shipping, both to and from Maplejet.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days.
- Please allow additional days in transit for delivery.
- If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
- Shipping charges for your order will be calculated and displayed at checkout.
SUPPORT & AFTER SALES INFORMATION